rummy palace

rummy palace App support

Contact
+91 7142528951

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy palace:

Q1: How to log in after installing the rummy palace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in securely. This eliminates the need for a password or email login, providing a convenient and hassle-free experience.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive an OTP after waiting, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This will ensure that you have the most recent features and fixes.

Most Asked Questions Related To Withdraw In The rummy palace:

Q1: What is the minimum withdrawal amount in the rummy palace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, with bonus money being non-withdrawable. This means users can only withdraw money they've earned through playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI, and bank account information. Having all these details saved will help facilitate a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours, depending on the workload. However, in some cases, payments may be delayed, requiring users to wait up to 24 hours for the funds to be released. This delay can be a drawback of using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn. This includes the money won from playing games with the bonus.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be credited to your wallet account within 24 hours. If you still have issues, contact their care centre for assistance.

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